CRM) And The Rest Of The Sales Software Segment

Let’s dig into the relative performance of Salesforce (NYSE:CRM) and its peers as we unravel the now-completed Q4 sales software earnings season.

Companies need to be able to interact with and sell to their customers as efficiently as possible. This reality coupled with the ongoing migration of enterprises to the cloud drives demand for cloud-based customer relationship management (CRM) software that integrates data analytics with sales and marketing functions.

The 4 sales software stocks we track reported a satisfactory Q4. As a group, revenues beat analysts’ consensus estimates by 2.6% while next quarter’s revenue guidance was in line.

Amidst this news, share prices of the companies have had a rough stretch. On average, they are down 27% since the latest earnings results.

Launched in 1999 from a rented one-bedroom apartment in San Francisco by Marc Benioff and his three co-founders, Salesforce (NYSE:CRM) is a software-as-a-service platform that helps companies access, manage, and share sales information such as leads.

Salesforce reported revenues of $9.99 billion, up 7.6% year on year. This print fell short of analysts’ expectations by 0.5%. Overall, it was a slower quarter for the company with EPS guidance for next quarter missing analysts’ expectations and a slight miss of analysts’ annual recurring revenue estimates.

“We had an incredible quarter and year, with strong performance across all our key metrics, including the highest cash flow in our company’s history and more than $60 billion in RPO,” said Marc Benioff, Chair and CEO, Salesforce.

Salesforce delivered the weakest performance against analyst estimates and weakest full-year guidance update of the whole group. The stock is down 20% since reporting and currently trades at $245.99.

Read our full report on Salesforce here, it’s free.

Founded in 2007 as DiscoveryOrg and renamed after a merger in 2019, ZoomInfo (NASDAQ:ZI) is a software as a service product that provides sales departments with access to a database of prospective clients.

ZoomInfo reported revenues of $309.1 million, down 2.3% year on year, outperforming analysts’ expectations by 3.8%. The business had an exceptional quarter with a solid beat of analysts’ billings estimates and accelerating growth in large customers.

ZoomInfo scored the highest full-year guidance raise among its peers. The company added 58 enterprise customers paying more than $100,000 annually to reach a total of 1,867. The stock is down 23% since reporting. It currently trades at $7.35.